Employment

Employment at Pacifica Graduate Institute

Pacifica Graduate Institute is a WASC accredited graduate school offering a variety of masters and doctoral degree programs framed in the traditions of depth psychology. The Institute has established an educational environment that nourishes respect for cultural diversity and individual differences, and an academic community that fosters a spirit of free and open inquiry. Areas of study include Clinical Psychology, Eco and Liberation Psychology, Depth Psychology, Mythology, and some encompass hybrid/distance learning options. Students have access to an impressive array of educational resources on Pacifica’s two campuses, both of which are located between the coastal foothills and the Pacific Ocean, a few miles south of Santa Barbara, California.

Adjunct Faculty Positions
Core Faculty Positions
Staff Positions

Adjunct Faculty Positions

Pacifica Graduate Institute welcomes Adjunct Faculty applications for each of these graduate programs:

Clinical Psychology
Counseling Psychology
Depth Psychology
Depth Psychotherapy

Appointment by quarters and by academic years vary by program. Qualifications reflect the course content, delivery method, and any applicable licensing standards.

For more information please contact the Department Chair of the department in which you are interested.

Core Faculty Positions

Core Faculty Job Description Counseling Psychology Department 2023-2024

The Counseling Psychology Department at Pacifica Graduate Institute is comprised of two depth psychologically focused graduate degree programs, an MA and a PsyD, centered on the preparation of students for licensure as an LMFT and/or LPCC (MA program) or as a Psychologist (PsyD program). The department values a collegial and interpersonal approach to teaching and learning, with a focus on pursuit of licensure and students’ professionalization, where faculty, staff, and students work collaboratively to support student success.

The candidate for a core faculty role will be a fully licensed clinician with a passion for teaching, student support, and participating in collaborative department and institutional pedagogical work from a depth psychological lens. Contracting for the role will begin in September 2023. Interested candidates should submit a letter of interest, CV, and three letters of recommendation electronically to hr@pacifica.edu.

$80,000 – $85,000 salary commensurate with experience.

Academic Year: 2023-2024

Job Title: Core Faculty

Department: Counseling Psychology

Supervisor: Department Chair(s)

Status: Regular, full-time, exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES

COUNSELING PSYCHOLOGY DEPARTMENTAL SUPPORT & DEVELOPMENT

Attend all departmental meetings, including:
- Quarterly Faculty & Staff Council Meetings
- Quarterly Department Management Council Meetings
- Department Trainings, Gatherings, and Retreats
Attend all departmental student events, including:
- Student Orientations in Fall Quarter, and as directed in other quarters
- Closing Dinners for all cohorts
- Summer Barbeque events for all cohorts
- Thesis Presentation Day
- Dissertation defenses for committees on which core faculty member serves.
Contribute to departmental planning and evaluation activities, including curriculum review, faculty search, program evaluation processes, creation and revision of departmental documents.
Faculty must be able to come to campus for academic sessions, community events, and faculty related meetings.

INSTITUTIONAL SUPPORT & DEVELOPMENT

Attend Commencement ceremonies
Attend institutional events and gatherings as directed
Participate in institutional faculty governance and committee work as directed

TEACHING

Teach the equivalent of 18 units per year in the MA and/or PsyD Counseling Psychology programs (unit release may be accounted for in addendum contracts).
Support departmental development of curriculum and pedagogy in the MA and/or PsyD Counseling Psychology programs.
Provide substantive feedback on student papers, providing written feedback throughout the paper and at its end, including a written assessment and justification of the final grade. If a TA is utilized, it is the faculty member’s responsibility to review the TA’s work and ensure that they support comments and final grade.
Prepare and submit all course materials in established timeframe, including course syllabi, reading list (with clarity on sources and editions), online content creation/review, and back-up plans for coursework to fulfill emergency planning needs.
Incorporate cross-cultural perspectives and address relevant issues of diversity, equity, and inclusion (DEI) in the treatment of course subject matter.

ADMISSIONS ACTIVITIES

Participate in 2 program breakout information sessions for the MA and/or PsyD Counseling Psychology programs at Pacifica Experience Days each year.
Participate in 3 months of admissions file review for the Counseling Department each year.
Participate in 4 scheduled Interview Days for the Counseling Department each year.
Support departmental admissions processes and developments.

STUDENT SUPPORT

Respond to all student inquiries within 72 hours, per the Student and Faculty Handbooks
Be available for student meetings during all academic sessions.
Post office hours which are the equivalent of one day per week, during which time students may meet in person or electronically.
Serve as faculty mentor to students as assigned by Department Chair. Reach out to advisees and proactively assist them in completing the program in a quality way, making certain that they understand PGI policies and abide by them.

STUDENT REVIEW & EXAMINATIONS

Administer 10 Oral Examinations for the MA Counseling Psychology Program OR 10 Comprehensive Examinations for the PsyD Counseling Psychology Program
Administer Annual Assessments to PsyD Counseling Psychology students as assigned by Department Chair.

STUDENT RESEARCH

Serve as Portfolio Thesis Advisor for 10 MA Counseling Psychology program students OR provide 10 PsyD Counseling Psychology dissertation commitments (a commitment equals one chair appointment or two reader appointments) OR an equivalent combination across the two program.

ASSESSMENT & ACCREDITATION

Support departmental assessment and accreditation activities as directed.
Abide by all BBS (LMFT and LPCC) and BOP (Licensed Psychologist) guidelines and regulations.
Participate in WSCUC visit and reporting activities as directed.

PROFESSIONAL DEVELOPMENT

Maintain active LMFT, LPCC, LCSW, or Psychologist licensure.
Report any concerns or infractions regarding professional licensure to Department Chair immediately.
Participate in research, writing, publication, and continuing education activities.

INSTITUTIONAL CITIZENSHIP

Claim one’s fair share of the collective work of the academic unit as a fully engaged faculty citizen of the Institute.
Use one’s professional agency to enhance the effectiveness of colleagues within and across the academic program(s) to achieve the work of the unit and institutional health.
Participate in Chair-directed activities required to create, maintain, and improve the infrastructure that sustains the program and the institute as an effective social institution.

The preceding duties and responsibilities are subject to review and possible revision in conjunction with the annual evaluation process.

QUALIFICATIONS

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to read and comprehend complex instructions, correspondence and data; strong organizational, administrative, and time-management skills; strong verbal and written communication skills; ability to identify issues and creatively problem-solve on a variety of issues; effective presentation and interpersonal skills; strong ability to exercise sound and experienced judgment based on a thorough knowledge; and ability to engender respect from staff.

EDUCATION and/or EXPERIENCE

M.A., Psy.D., Ed.D., or Ph.D. in related discipline for doctoral programs; minimum M.A. in related discipline for master’s programs.

CERTIFICATIONS AND LICENSES

Current active licensure required as an LMFT, LPCC, LCSW, or Psychologist.

LANGUAGE AND MATHEMATICAL SKILLS

Ability to read, write, speak, and receive instruction in English. Intermediate math required.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Ability to mediate and resolve issues; ability to determine issues and creatively problem-solve; ability to engage other departments in meaningful dialogue and articulate issues faced by the department; and ability to analyze the complex and make simple.

COMPUTER SKILLS

PC literate; MS Office (including Word and Excel).

General Office equipment.

PowerCampus experience preferred.

D2L experience preferred.

PHYSICAL DEMANDS

Ability to stand, walk, use hands to finger, handle, or feel, reach with hands and arms and talk and hear. Sometimes required to sit, climb and/or balance and stoop, kneel, and crouch. Close- and long-range vision and ability to lift 20 lbs.

MISSION

Contributes to personal, cultural, and planetary concerns of this era through individual and/or collective activities and shepherd’s students in attainment of their educational goals.

Core Faculty in the Community, Liberation, Indigenous, and Eco-psychologies specialization of the Depth Psychology M.A./Ph.D. Program

Anticipated but flexible start date is August 2023.

Pacifica Graduate Institute is an accredited graduate school in Santa Barbara California offering masters and doctoral degrees in the tradition of depth psychology. We currently seek a full-time Core Faculty member in the Community, Liberation, Indigenous, and Eco-psychologies (CLIE) specialization of the Depth Psychology M.A./Ph.D. program. For more information about this unique transdisciplinary graduate program, visit Pacifica’s website. https://www.pacifica.edu/degree-program/community-liberation-ecopsychology.

This full-time position will require the candidate to be located within acceptable proximity to Pacifica’s Santa Barbara-area campuses to allow for regular campus presence/engagement.

CORE FACULTY RESPONSIBILITIES

Candidate chosen will teach, serve on dissertation committees, and advise students.
Perform administrative functions in the CLIE specialization.

QUALIFICATIONS

D. with developed transdisciplinary scholarship integrating any of the following areas: decoloniality theory and praxis, Indigenous and diasporic studies with emphasis on the Global South, traditional environmental knowledge (TEK), applied Indigenous studies, decolonial feminisms, critical community psychology, gender studies, Black studies, ethnic studies
Along with standard qualitative research experience, the following methodologies are of particular interest: Critical participatory action research, post-qualitative, arts-based, visual, and Indigenous approaches.
Preference will be given to applicants with at least three years of post-doctoral academic teaching experience and a strong record of publication, qualitative research, and praxis, and demonstrated commitment to anti-racism and decolonial approaches to scholarly engagement.
Applicants should display strong support for transdisciplinary graduate education. We encourage candidates from communities underrepresented in US higher education to apply.

PLEASE SUBMIT

A letter of application; curriculum vitae; recently published papers; and statement of teaching philosophy, research interests, background in advising dissertation students, courses from the CLIE specialization curriculum you feel qualified to teach, your commitment to building a specialization that emphasizes decoloniality, and three references to:

Applications accepted via electronic submission only to:

hr@pacifica.edu

Please indicate in subject line “CLIE Specialization.” Applications received by April 1^st, 2023, will receive priority consideration.

$80,000 – $85,000 Salary commensurate with experience.

Core Faculty Position, Clinical Psychology Program

Pacifica Graduate Institute Clinical Psychology Department

Academic Year:          2022 – 2023 (spring and summer quarters); 2023-2024
Job Title:                     Core Faculty
Department:                Clinical Psychology
Supervisor:                 Program Chair
Status:                        regular, full-time, exempt
Compensation:           $80,000 – $85,000

ABOUT THE POSITION

The Clinical Psychology Program specializes in depth psychological research and clinical practice. We are seeking scholars trained in psychology, experience in depth psychology – e.g., Psychoanalysis, Jungian Analysis, Phenomenology, Archetypal Psychology, Post-Jungian theory, Feminist and Social Constructivist Perspectives.

The program promotes diverse critical perspectives, methodologies, and practices in depth psychological traditions however, applicants must show evidence of training and experience in one or both of the following areas: direct clinical service provision, including depth psychological treatments and supervision; group psychotherapy and a systems approach to development and transformation.

The successful candidate will join a community that shares a passion for and a commitment to engaged approaches in clinical work, reflective social justice, and the development of an ethically and politically relevant psychology. They will have the capacity to carry out high level of psychological science and academic scholarship, have familiarity with academic community engagement including participation in program administration and other forms of institutional citizenship.

As part of Pacifica’s commitment to supporting faculty development, advancement, and retention, the Clinical Psychology Program adopts a “Talent Rotation Development Model” to help Core Faculty develop the transferable skills, knowledge, and growth mindset needed to serve as Program Chair. The successful candidate will commit to serving in that role for additional compensation and for up to three years at a time, as needed by the program.

CORE FACULTY ESSENTIAL DUTIES AND RESPONSIBILITIES

As Core Faculty, responsibilities include but are not limited to serving as key to the pedagogical and administrative functions of the program, providing stability and collaborative support for staff and learners. Core Faculty responsibilities fall into four main areas:

Teaching
Advising/Mentoring
Application of Clinical Psychology – Scholarship and Clinical Practice

Program and Institutional Service and Stewardship (committee responsibilities within Pacifica Graduate Institute)

Abide by all licensure related guidelines and regulations including those of WSCUC and the California Board of Psychology’s (BOP) educational requirements
Faculty must physically come to campus for academic sessions, community events, and faculty-related meetings. Performs other duties as assigned by Chair

EDUCATION AND EXPERIENCE

Doctoral Degree in Clinical Psychology or Psychology; teaching experience; credentials that qualify for California certification as a Licensed Clinical Psychologist (Ph.D. or Psy.D.) Experience with APA Accreditation is a plus.

ADDITIONAL QUALIFICATIONS

Knowledge of depth psychological theoretical approaches and clinical applications.
Demonstrated record of and commitment to scholarly achievement and excellence.
Experience in working with adult learners and a diverse faculty and student body with strong multi-cultural competencies
Ability to work collaboratively and independently, meet goals in a timely manner and be a positive member of the Pacifica community
A strong commitment and understanding of Pacifica Graduate Institute mission and learner-centered commitment, especially adult learners and non-traditional learners.
Demonstrate sensitivity to and understanding of diversity, equity and inclusion in academic, socioeconomic, cultural, and ethnic backgrounds, as well as physical and learning disabilities of staff, faculty, and learners, and review curriculum, syllabi, and policies for such considerations.

The preceding duties and responsibilities are subject to review and possible revision in conjunction with the annual evaluation process.

The hiring committee will begin reviewing materials after March 31,^,2023.”

APPLICATION INSTRUCTIONS Please submit the following items for consideration:

Letter of interest
Curriculum Vitae
Three letters of recommendation

Send applications to:

Department of Human Resources
hr@pacifica.edu

Staff Positions

Executive Assistant to The President/CEO

The Executive Assistant to the President is a highly visible and impactful role that provides calendaring and administrative support to the President of Pacifica Graduate Institute and manages the administrative functions of the Office of the President. Reporting directly to the President, the Executive Assistant to the President works closely with the President and her leadership team in managing a full and dynamic schedule. They provide general administrative support to the President and always exercise decorum and protocol appropriate for the President’s Office, those the office serves, and those that engage with the office.

Due to the Institute’s initiatives, they will regularly engage, coordinate, and work with stakeholders and representatives. In managing the administrative functions of the Office of the President, the Executive Assistant to the President may be responsible for the office budget, records management, logistics and correspondence. The Executive Assistant to the President is strategic and tactical developing and maintaining systems and business processes to ensure the seamless execution of the offices’ administration. They demonstrate a commitment to continuous quality improvement and provide outstanding service to a variety of internal and external stakeholders, maintaining an overall standard of excellence for the Office of the President.

QUALIFICATIONS

Undergraduate degree from an accredited college or university; graduate degree preferred
Three+ years of experience providing executive-level administrative support
Experience with a large public sector, non-profit, or educational institution preferred
Supervisory or lead experience preferred
Basic knowledge of Depth Psychology; some familiarity with the works of authors in that field is desirable
Full professional proficiency in English, reading, writing, and speaking. Bilingual in Spanish preferred.
Demonstrated experience with and/or commitment to working effectively with individuals from diverse backgrounds.
Pacifica also offers a rich benefits package that includes: Paid holidays, 12 vacation days, and 12 sick days per year, retirement security through our ESOP and 401k programs, health, dental and vision coverage and much more.
Pacifica Graduate Institute will offer a competitive salary based on the qualifications and experience of the selected candidate. Salary range is $70,000-$75,000 annually.

THE IDEAL CANDIDATE

Pacifica is seeking a dynamic, results-driven administrative professional with exceptional administrative, organizational and communication skills. The candidate is both strategic and tactical and possesses a strong attention to detail. They have an acute emotional intelligence and high-level of intercultural competence. They possess a commitment to public service, quality, and integrity.

HOW TO APPLY

You are encouraged to apply for this opportunity by submitting a cover letter, resume and three professional references to HR@pacifica.edu. Please include “Assistant to the President” on the subject line.

Pacifica Graduate Institute is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, disability, pregnancy, medical condition, or covered veteran status.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can start employment with Pacifica. Failure to satisfactorily complete the background check may affect the application status of applicants.

Housekeeper –Pacifica Graduate Institute Ladera Campus

JOB SUMMARY

Clean bathrooms, offices, lounges, library, and bookstore (including vacuuming and trash removal).
Vacuum classroom carpets every morning during sessions and upon request.
Set up classrooms as instructed by supervisor (meetings, conferences, miscellaneous events).
Clean and prepare dorm rooms, hotel style, including changing linens.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES

Experience in housekeeping including: vacuuming, dusting, polishing, and changing linens, cleaning windows, screens and blinds).
Able to lift 40 lbs.
Must have reliable transportation and be allowed to legally work in the US.

Hour Rate: $16-$19 depending on experience plus a $1000 bonus after 3 months of employment with a satisfactory review.

HOURS OF WORK

To be determined by the supervisor – will include weekends.

LOCATION

Montecito Area, 801 Ladera Lane Santa Barbara

STATUS

Full-time with excellent benefits

APPLY

Reply to HR@pacifica.edu with your name and telephone number-resume optional

Full-Time Groundskeeper

SUMMARY

Clean and maintain the grounds of 40 acres split between two campuses and assist maintenance with repairs and improvements as needed at a graduate school located in the beautiful hills of Montecito California.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Typical groundskeeper duties such as:
Clean common areas, mow and edge lawns, wipe tables, and trim hedges, trees, and ground cover. Maintain plants, fruit trees, and grass (prune, fertilize, etc), sweep/blow walkways, minor irrigation maintenance and repairs.
The ideal candidate will be self-motivated and eager to contribute to the team. A keen eye for detail and creativity in landscaping is a plus. Maintenance/Construction/Landscaping experience (irrigation experience preferred).
Ride-on mower, power tools, chain saw.
Positive personality.
Ability to read, write, speak, and receive instruction in English.
Reliable transportation.

PHYSICAL DEMANDS

Requires standing for long periods, sitting, climbing, balancing, kneeling, crouching, and crawling.
The job requires height and ladder work; manual and power tool usage, and the ability to lift 75 lbs.

Monday-Friday 7:00 am-3:30 pm. Pay is DOE $17-19/hour.

APPLY

Reply to HR@pacifica.edu with your name and telephone number-resume optional

Pacifica Graduate Institute offers competitive benefits including health, dental, vision, and life insurance, 16 paid holidays, generous vacation pay, and sick time.

Director of Admissions

Summary: Under the general supervision of the Vice President of Enrollment Management (VPEM), the Director of Admissions (DOA) will perform functions critical for reaching departmental goals and ensures satisfaction with the Office of Admissions. The DOA will supervise admissions advisors and coordinators and oversee both admissions advising and operations. The DOA will work closely with faculty and staff to streamline processes through the applicant funnel. The DOA, in collaboration with the VPEM, will ensure that the admissions office conforms to institutional policies and procedures.

Responsibilities:

Operations and Infrastructure

Oversee and maintain data integrity between Hubspot, Powercampus, Microsoft Teams, and other Pacifica systems.
In collaboration with the VPEM, monitor the inquiry through the deposited admissions pipeline and device strategies to improve and expedite prospects in the admissions funnel.
Support, supervise, and advise admissions advisor on how to admissions funnel
Assist the Associate Director of Admissions Operations (ADAO) in processing special cases such as re-admits, and withdrawals, and correspond with the appropriate departments to facilitate processes.
Update all admissions documents, policies, and procedures.
Prepare and send Enrollment Agreements and Admissions letters to prospective students.
Retrieve and process remittances through Paypal and other payment platforms.
Performs professional research and analysis related to admissions activities, effectiveness, and business impact; researches industry standards, trends, best practices, and emerging technologies; designs and prepares reports.
External and internal document preparation for students and staff.
Collaborate with VPEM, and ADAO to create expeditious technical, theoretical, and systemic enrollment infrastructure.
Assist with reviewing and creating automated workflow and other correspondences with prospective students.
Monitor and reconcile enrollment reports from Hubspot and Powercampus
Assist in maintaining data integrity in Hubspot, Powercampus, and the Admissions MDrive.

Collaborate with senior administrators to implement best practice data-based recruitment and enrollment management systems called for in the strategic roadmap.
Partner, manage and develop the admissions staff while providing opportunities for continued professional development.
Work with the VPEM and Senior Director of Marketing to create and design advertisements and promotional materials that will help increase student recruitment.
Assist the VPEM and Senior Director of Marketing in constructing and scheduling automated workflows to contract prospect timelines in the admissions funnel.
Collaborate with the VPEM and Senior Director of Marketing in the creation and implementation of an admissions communication plan that will trace all interactions from first contact with a potential applicant through matriculation.
Oversee and approve gift items for the recruitment of new students.
Implement and refine processes, systems, and documents pertaining to the review of new student applications as well as applications of students applying for readmission.
Assure comprehensive evaluation and assessment of all applicants.
Manage the preparation of admissions decisions and related processes, including final approval of applications, data entry, and letter generation, and management of applicant responses.
Play a leadership role in developing and organizing orientation events for all new graduate students.

Interdepartmental Collaboration

Collaborate with academic departments to ensure a thorough review of applicant admissions eligibility and acceptance process.
Liaise with Department Chairs and Core Faculty regarding policies, procedures, and timelines.
Work in conjunction with Financial Aid to ensure student financial aid is processed in a timely and efficient manner.
Coordinate application completion activities with ADAO and individual departments.
Assist in maintaining PGI admission website pages and communication templates by reporting communication needs to VPEM.
Stay current on a wide range of university policies, school-wide policies, and educational trends affecting graduate students, admission, and recruitment practices for professional programs.
Ensure a positive work environment that puts the needs of the student first while fostering a team-oriented approach in coordinating student needs with other departments.

Liaise with chairs for best, expeditious practices between advisors and chairs.
Regularly meet with academic departments on admissions practices and to foster better communication between advisors and faculty.

Liaise with Library Services on the latest offers for admissions to promote to new incoming students.
Liaise with the Academic Affairs and Student Services Office regarding orientation and other communication once students are accepted.

Student Recruitment, Counseling, and Advisor Support

Streamline advisor funnel processes.
Provide outstanding student-centric service to applicants and prospective applicants.
Communicate effectively when working with prospective, future, and current students while avoiding misrepresentation at all times.
If necessary, respond to new inquiries quickly and maintain consistent communications with prospects throughout the admission process.
Build relationships with prospective students by conducting telephone-based interviews to qualify them on their educational goals and interests, explaining available academic programs, advising them on admission requirements, and ensuring that all admission paperwork is completed. This may also include providing more in-depth counseling for undecided students.
Counsel applicants one-on-one on admission policies and procedures. Evaluate and offer solutions to applicant problems and requests regarding admission.
Make decisions and/or recommendations concerning admissions, while appropriately adhering to all policies and procedures.
Follow-up with prospective students to ensure all obstacles have been addressed, the prospect attends orientation prior to the start date and the prospective student has a positive experience.
Through the lens of diversity, equity, and inclusion, assist in developing operations strategies to assist and onboard a diverse student population domestically and internationally.
Assist the VPEM in formulating outreach policies and procedures in consideration of diversifying Pacifica’s student body.
Ensure that outreach and recruitment practices are sensitive to the contemporary socioeconomic, racial, and equity discourses.

Reporting, Data Analysis, and Ethics

In collaboration with advisors, maintain a time-sensitive log for tracking and following up with prospective students.
Utilize databases to constantly generate a pipeline of high-value applicants.
Accurately forecast new incoming students by the program in order to assist in planning for cohort starts and sizes.
Input all activity into the database management system in a timely and accurate manner.
Submit required reports and projects in a timely manner.
Maintain and organize inquiries and enrollment paperwork.
Achieve performance goals for each term by maintaining targeted conversion metrics at each stage of the admission process on a consistent basis.
Monitor applicant and inquiry reports, including forecasts, on a regular basis.
Adhere to the company Admissions Code of Ethics, policies, and procedures.
Work compliantly within federal and state regulations.

Education and/or Experience

Bachelor’s degree, Master’s preferred.
Minimum of 5 years of progressively responsible experience in admissions and enrollment.
Experience in the director level in admissions.
Proficient in Microsoft Office Suite – Excel, Word, and Powerpoint.
Experience with CRMs (i.e., Hubspot), with ERPs (especially Power Campus), event registration software (i.e., Eventbrite), SurveyMonkey, and DocuSign is strongly desired.
Experience working in an academic environment.
Excellent interpersonal, communication, public speaking, and presentation skills.
Exceptional attention to detail.
Exceptional oral and written communication skills.
Ability to handle and prioritize multiple tasks and work effectively, independently, and efficiently with tight time constraints.
Ability to work a varying schedule to include evenings, weekends, extended hours, and occasional holidays when needed.
Basic knowledge of Depth Psychology; some familiarity with the works of authors in that field are desirable.

Salary is based on the qualifications and experience of the selected candidate. The annual salary range is $87,500 to $92,500.

A/V Support Technician

SUMMARY:

The A/V Support Technician position serves as the primary point of contact to complete A/V implementation and support requests. The position is responsible for setting up, training, running, and dismantling audio-visual events throughout the day. The position applies the understanding of computer software and hardware to diagnose problems and to determine the appropriate course of action, to provide complete technical follow-through to successful incident resolution, and to ensure the escalation of issues to the appropriate support technician and/or department. The position provides Level I A/V and technical support to faculty, staff, students and guest presenters. The A/V Support Technician will conform to institutional policies and procedures and adhere to diverse, equitable, and inclusive practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with AV Lead tech to setup and remove A/V equipment at all campus locations for oral defenses, special meetings, large events and introduction days.
Troubleshoot A/V equipment when there are technical questions or problems related to A/V equipment and identifies appropriate solutions.
Provide A/V support with recording, synthesizing, and delivering lectures digitally to students, faculty, staff, and guests.
Provide basic instruction and training on the operation of A/V equipment to faculty, staff, students and guests as necessary.
Provide on-call support as required and occasionally perform job duties outside of normal business hours as required.
Provide A/V training and support to faculty, staff, students and guests as requested.
Ensures classroom A/V equipment and tools are inventoried and kept in good working order.
Provide support and resolution for requests that come into the IT support phone line or email including password resets, site navigation questions, locating support documentation, etc. for students.
Assist with the installation, implementation and support of hardware and/or software according to department standards and procedures.
Perform installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software.
Build and maintain positive relationships with students and all internal departments to deliver a high level of service.
Disconnect, move and reconnect desktop technology hardware for single user, multi-user and office moves.
Ensure appropriate security levels are maintained.
Provide video editing for online courses and streaming events.
Perform other related duties as assigned.

QUALIFICATIONS:

PC and Apple hardware knowledge (specifically Dell and Apple systems) with the ability to troubleshoot hardware issues and experience interfacing with vendor support organizations.
Ability to clearly and concisely communicate technical information to non-technical users at all organizational levels.
Experience with mixing boards and sound support for large events and gathering.
Ability to discuss and diagnose problems with computer hardware/software with remote users.
Experience in providing technical support for PC’s over local and wide area networks.
Experience in a Windows 7/10/11 and Apple OSX operating system environments.
One + years working in a Windows networking environment.
Proficiency with both using and maintaining MS Office suites.
Experience with video editing software.

EDUCATION and/or EXPERIENCE:

High School degree or GED required; 1 year or equivalent work experience, education, or training.

COMPUTER SKILLS:

Intermediate knowledge of Microsoft Windows and Office including Word, Excel and PowerPoint for support and troubleshooting.

Basic knowledge of non-linear video editing software such as Adobe Photoshop and/or Lightroom.

Intermediate knowledge of Macintosh OSX operating systems for support and troubleshooting.

CERTIFICATIONS AND LICENSES:
Microsoft or other certifications preferred (i.e. MSCDT, MCP, MCSA, MCSE).

A+ certification preferred.

This is a Full Time position and works in an office setting on campus. The hourly range is $20- $21 an hour, depending on experience.

If your qualifications meet our current needs, please send your resume to the email address listed below. Please indicate on the subject line the position you are applying. No faxes or phone calls, please.

Applicants for all Staff Positions please send a cover letter, resume, and three professional references to:
Pacifica Graduate Institute
Department of Human Resources
249 Lambert Road
Carpinteria, CA 93013
hr@pacifica.edu